GAC Learning Catalogue

The course covers all Readiness Program Manager (RPM) responsibilities and touches on the soft skills required for their role.

This course helps employees being posted abroad for the first time become acquainted with how Canadian missions abroad function.

The session provides an overview of the pension for new public servant employees.

This course is available to other government department employees on a cost-recovery basis. South America is an important region for trade and investment, particularly in the mining sector. This course provides political, trade and development officers with a better understanding of Canada's role in the region. It provides an overview of new realities and key issues. It is also an opportunity to hear the point of view of external experts and representatives of Global Affairs Canada.

This course is an opportunity for leaders to reflect on how they have enhanced their leadership practice and performance through previous experiences relating to equity, diversity and inclusion (EDI). To enhance their own leadership practices, participants will consider inclusive leadership traits; active listening as a facet of intercultural communication; inclusive decision making; and direction and guidance provided by the Government of Canada’s and Global Affairs Canada’s current EDI, Anti-Racism, Accessibility and Indigenous Reconciliation policy frameworks. Participants will briefly consider change management models to define entry points for inclusive leadership.

This course is one of many actions within the Anti-racism strategy that will contribute to institutional culture change to make GAC an equitable and inclusive organization.

This course is available to other government department employees on a cost-recovery basis. The online course provides a high level review of Export Development Canada (EDC)’s key financing and insurance products most popular among the exporting community. This module will provide trade commissioners with an overview of the products that can help EDC and Trade Commissioners Service work strategically to help exporters achieve their business development goals.

This course aims at becoming more aware of how our interpretations and perceptions of reality have an impact in a conflict situation. It offers various strategies to communicate in a constructive manner, as well as, useful resources. Learning Object

The course provides an opportunity for employees to learn about the Fiduciary Risk Evaluation Tool (FRET) and fiduciary risk management for grants and contributions. Learning Objectives: Upon completion of this course, participants will be able to:

The course focuses on the last phase of the department’s business process, which is used to manage more than $3 billion in annual aid spending. The implementation phase—when results are achieved in partner countries—is the crucial period in the life cycle of a project.

Public Servants are responsible for providing reliable, accurate, and comprehensive information to Canadians at home and abroad. In public affairs, this is often done through the media. The media landscape has evolved drastically and society’s need for immediate information has created new avenues to consume news media, and new challenges such as disinformation and “fake news.” This session explains the media environment how to engage with the media.

Assisting clients exhibiting signs of mental health disorders can be among the most difficult consular cases to manage. This course was designed to share tools and strategies to effectively manage such cases. Learning Objectives: Upon completion of