GAC Learning Catalogue

Public Servants are responsible for providing reliable, accurate, and comprehensive information to Canadians at home and abroad. In public affairs, this is often done through the media. The media landscape has evolved drastically and society’s need for immediate information has created new avenues to consume news media, and new challenges such as disinformation and “fake news.” This session explains the media environment how to engage with the media.

Assisting clients exhibiting signs of mental health disorders can be among the most difficult consular cases to manage. This course was designed to share tools and strategies to effectively manage such cases. Learning Objectives: Upon completion of

This course is available to other government department employees on a cost-recovery basis. This course aims to build learners' capacity to effectively engage with multilateral organizations and build support for Canadian initiatives and interests in the multilateral fora.

This course is available to other government department employees on a cost-recovery basis. This online course is of particular interest to employees travelling or being posted to countries that experience natural disasters. It provides general information on natural disasters, emergency preparedness, resources available when facing a natur

This online course is designed to train department supervisors and managers, workplace occupational health and safety committee members, and occupational health and safety employee representatives to do a work-related accident investigation, identify

This online course is an educational tool that assists health and safety committee members and health and safety representatives to understand and fulfill their responsibilities under Part II of the Canada Labour Code. It also allows employees, super

This course reviews the Official Hospitality Outside Canada policy and procedures. It answers the questions: When the hospitality is extended, what are the admissible expenses? How to obtain the advances? What is the procedure to claim the expenses?

This course provides participants with an overview of the Travel Directive, describing its purpose and scope. It also reviews the procedures used at missions. Learning Objectives: Upon completion of this course, participants will be able to: • Appl

This course will build participants' understanding of the conceptual framework and significance of the Triple Nexus and the Triple Nexus Approach.

This course is designed for Department employees who are interested in learning more about the passport services that Global Affairs Canada delivers on behalf of the IRCC Passport Program.

This online course will provide participants with an understanding of their roles and responsibilities in relation to document analysis; and how the Canadian Police Knowledge Network (CPKN) course content will assist them in performing their duties.

This online course will provide participants with an understanding of what facial comparison is, and how to do it; how facial comparison helps them meet the identity authentication objective that the identity belongs to the presenting individual; how to critically compare facial features, and the steps in making their decision; and, photo specifications and altered photos.