Consular Training for Program Managers (Pre-posting)

Product code: CO1025

Upcoming sessions

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05 June 2023

Virtual

09:00 to 12:00 EST


05 June 2023

Virtual

13:00 to 16:00 EST


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Overview

Delivery method

Delivery method

Classroom

Virtual Classroom

Duration

Duration

15 hours

Audience

Audience

Employees

Manager and/or Supervisor

 

This course will help participants become familiar with core consular functions at Mission. Topics covered will include: International and Canadian legal framework, case management and program management considerations.

Learning Objectives

Upon completion of this course, participants will be able to:

  • apply best practices in the management of consular policies and cases such as: death, arrest and detention, family/children’s issues, financial assistance for distressed and vulnerable clients, and taking into account mental health considerations
  • apply program management best practices including writing efficient and factual consular case notes, review program performance to consular and passport service standards
  • understand how Canadian and International legal instruments influence consular case management

Additional upcoming sessions

Date and Time Session code Location Language Status
05 June 2023 09:00 to 12:00 EST CO1025-EN-2023-001 Virtual English Available More Info
05 June 2023 13:00 to 16:00 EST CO1025-FR-2023-001 Virtual French Available More Info
Date modified: 2022-12-06