Intercultural Effectiveness

Product code: IE0001

Upcoming sessions

To register, you will be prompted to sign in.

July 22, 2024


1:00 pm to 4:00 pm (ET)

September 10, 2024


6:00 am to 9:00 am (ET)

September 19, 2024


7:30 am to 10:30 am (ET)

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Delivery method

Delivery method


Virtual Classroom



15 hours (5 sessions of 3 hours)




Other Government Department Employee



Designed to develop and strengthen your intercultural competencies, the training will help you understand the influence of culture on behaviour, learn about similarities and gaps in cultural trends, understand communication styles, practice intercultural decoding and develop strategies to bridge cultural gaps.

Learning Objectives

Upon completion of this course, participants will be able to:

  • understand their intercultural effectiveness profile
  • recognize the influence of cultural trends on living and working in an international context
  • practice intercultural decoding
  • identify their communication style
  • recognize the stages of the intercultural adaptation/transition cycle
  • get practical ideas/tips for better intercultural interaction


This course is part of the pre-posting training program. Spouses and partners are encouraged to attend when possible.

Government of Canada employees will need to contact to determine eligibility and registration procedures for their spouses and partners.

This course is available to other government department employees on a cost-recovery basis. For more information, please contact

Legacy course code: 00017156

Additional upcoming sessions

Date and Time Session code Location Language Available seats
July 16, 2024, 9:00 am to 4:00 pm (ET) IE0001-EN-2024-005-CANCELLED National Capital Region (NCR) - Bisson Campus English Full
July 22, 2024, 1:00 pm to 4:00 pm (ET) IE0001-EN-2024-006 Virtual English 4
September 10, 2024, 6:00 am to 9:00 am (ET) IE0001-EN-2024-007 Virtual English 27
September 19, 2024, 7:30 am to 10:30 am (ET) IE0001-FR-2024-004 Virtual French 27
November 05, 2024, 9:00 pm to 12:00 am (ET) IE0001-EN-2024-008 Virtual English 27
November 06, 2024, 9:00 pm to 12:00 am (ET) IE0001-FR-2024-005 Virtual French 28
February 04, 2025, 1:00 pm to 4:00 pm (ET) IE0001-EN-2024-009 Virtual English 28
February 05, 2025, 9:00 am to 12:00 pm (ET) IE0001-FR-2024-006 Virtual French 28
Date modified: 2022-07-11