Enhancing Intercultural Competency at Mission

Overview

Delivery method

Classroom

Virtual Classroom

Duration

7 hours

Audience

Employees

Manager and/or Supervisor

Executives

Description

In this two-part training, learners will develop a deeper understanding of intercultural competency and its impact on workplace dynamics, and also engage in intercultural dialogue between LES and CBS employing brave space principles. In part one, learners will explore their own intercultural profile, identifying strengths and areas for growth. Through discussions and activities, learners will gain a clearer understanding of what culture entails and why it plays a critical role in all interactions.

In part two, the focus will shift to applying these insights to the work environment at mission. Learners will examine key cultural dimensions that influence their team performance and reflect on how one’s cultural background and organizational culture shape their interactions. By the end of the training, learners will have a set of actionable strategies to enhance both personal intercultural competencies, as well as those of colleagues, ultimately contributing to a more effective and inclusive workplace.

Learning Objectives

Upon completion of this course, participants will be able to:

• gain a better understanding of their intercultural competency profile, including areas of strength and areas to develop
• recognize what culture means and why it matters
• identify cultural tendencies and determine where the team is situated on cultural continuums
• discuss specific cultural tendencies that seem pressing and relevant for the team to strengthen workplace performance
• determine actions to be taken by the team and individuals who will contribute to bridging cultural differences