Supervision at Mission

Overview

Delivery method

Classroom

Virtual Classroom

Duration

28 hours

Audience

Manager and/or Supervisor

Description

This course addresses subjects such as the role of a supervisor, strategies to build strong relationships, performance management and best practices to work in an intercultural environment.

Please note: The classroom course is delivered over 5 full days, while the virtual version is spread across 8 days in 3.5-hour sessions.

Learning Objectives

Upon completion of this course, participants will be able to:

• adopt a management approach and leadership style tailored to situations and individuals
• practice how to give feedback and effectively manage performance
• discuss and demonstrate effective interpersonal communication skills
• develop strategies to resolve cultural dilemmas in an effective way

Legacy course code: 00013787