Core Training Program for Senior Trade Commissioners
Overview
Delivery method
Virtual Classroom
Classroom
Duration
4.5 days
Audience
Employees
Description
This course is an integral part of the program which aims to provide the knowledge, strategies, working tools and resources for leading teams in the delivery of value-added services to the Canadian business community. It features interactive peer-learning and reinforces both practical and strategic approaches to leading teams in the delivery of client service excellence.
Learning Objectives
Upon completion of this course, participants will be able to:
- deliver on departmental priorities
- implement best practices in client service excellence
- use corporate tools and technology to manage programs and staff (to analyse, plan, communicate, implement, monitor and report)
Legacy course code: 00017026
No Current Offerings
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Core Training Program for Trade Commissioners and Assistants
This course aims to provide participants with the knowledge, strategies, working tools and resources for the delivery of value-added, proactive and strategic services to the Canadian business community. The course features interactive peer-Learning and reinforces the practical elements of client service excellence.
