Core Training Program for Senior Trade Commissioners

Product code: ODS157

Upcoming sessions

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08 May 2023

National Capital Region (NCR) - 111 Sussex

08:30 to 16:30 EST


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Delivery method

Delivery method

Virtual Classroom




5 days





This course is an integral part of the program which aims to provide the knowledge, strategies, working tools and resources for leading teams in the delivery of value-added services to the Canadian business community. It features interactive peer-learning and reinforces both practical and strategic approaches to leading teams in the delivery of client service excellence.

Learning Objectives

Upon completion of this course, participants will be able to:

  • deliver on departmental priorities
  • implement best practices in client service excellence
  • use corporate tools and technology to manage programs and staff (to analyse, plan, communicate, implement, monitor and report)

Legacy course code: 00017026

Additional upcoming sessions

Date and Time Session code Location Language Status
08 May 2023 08:30 to 16:30 EST ODS157-EN-2023-001 National Capital Region (NCR) - 111 Sussex Bilingual Full More Info
Date modified: 2022-07-11