Core Training Program for Senior Trade Commissioners
Upcoming sessions
To register, you will be prompted to sign in.
May 06, 2024
National Capital Region (NCR) - 111 Sussex
8:30 am to 4:30 pm (ET)
Bilingual
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Overview
Delivery method
Classroom
Duration
4.5 days
Audience
Employees
Description
This course is an integral part of the program which aims to provide the knowledge, strategies, working tools and resources for leading teams in the delivery of value-added services to the Canadian business community. It features interactive peer-learning and reinforces both practical and strategic approaches to leading teams in the delivery of client service excellence.
Learning Objectives
Upon completion of this course, participants will be able to:
- deliver on departmental priorities
- implement best practices in client service excellence
- use corporate tools and technology to manage programs and staff (to analyse, plan, communicate, implement, monitor and report)
Note: Registration is by invitation only. The training provider will contact employees to coordinate registration if they are eligible based on their position or role at mission.
Legacy course code: 00017026
Additional upcoming sessions
| Date and Time | Session code | Location | Language | Available seats | |
|---|---|---|---|---|---|
| May 06, 2024, 8:30 am to 4:30 pm (ET) | ODS157-BIL-2024-001 | National Capital Region (NCR) - 111 Sussex | Bilingual | Full | Sign in to register |
Related products
Core Training Program for Trade Commissioners and Assistants
This course aims to provide participants with the knowledge, strategies, working tools and resources for the delivery of value-added, proactive and strategic services to the Canadian business community. The course features interactive peer-Learning and reinforces the practical elements of client service excellence.
Next session: May 13, 2024
