Core Training Program for Senior Trade Commissioners
Upcoming sessions
To register, you will be prompted to sign in.
08 May 2023
National Capital Region (NCR) - 111 Sussex
08:30 to 16:30 EST
Bilingual
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Overview
Delivery method
Virtual Classroom
Classroom
Duration
5 days
Audience
Employees
This course is an integral part of the program which aims to provide the knowledge, strategies, working tools and resources for leading teams in the delivery of value-added services to the Canadian business community. It features interactive peer-learning and reinforces both practical and strategic approaches to leading teams in the delivery of client service excellence.
Learning Objectives
Upon completion of this course, participants will be able to:
- deliver on departmental priorities
- implement best practices in client service excellence
- use corporate tools and technology to manage programs and staff (to analyse, plan, communicate, implement, monitor and report)
Legacy course code: 00017026
Additional upcoming sessions
Date and Time | Session code | Location | Language | Status | |||
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08 May 2023 08:30 to 16:30 EST | ODS157-EN-2023-001 | National Capital Region (NCR) - 111 Sussex | Bilingual | Full | Sign in to enrol | More Info |