Mission Request Online (MRO): Managing Property and Material Work Orders

Overview

Delivery method

Online - Self-paced

Duration

Less than 1 hour

Audience

Employees

Description

This training has been temporarily deactivated

This online course is intended to provide participants with the knowledge and skills needed to use the Remedy User Tool (for Mission Request Online) to manage Property and Material work orders submitted by clients through the Mission Request Online (MRO) Client Portal.

Learning Objectives

Upon completion of this course, participants will be able to:

• log into the Remedy User Tool (for Mission Request Online)
• open tickets for their team
• assign tickets to other team members
• update information in the system
• close the ticket after the service has been delivered as per client request

Legacy course code: 00018786