TRIO for Trade Commissioners and Senior Trade Commissioners

Product code: ODS177


Delivery method

Delivery method


Virtual Classroom



1 day





TRIO is an essential tool for all trade commissioners. The goal of this course is to ensure that trade commissioners maximize its use by having a clear understanding of the principles applied in TRIO.

Learning Objectives

Upon completion of this course, participants will be able to:

  • understand why the Trade Commissioner Service (TCS) uses TRIO and when to use it
  • understand the linkage between the TCS' Key Performance Indicator (KPI) and TRIO
  • identify what constitutes information of value, as well as what and how information should be captured in TRIO
  • use TRIO to record and track activities (Services, Outcalls, Interactions, Opportunities and referrals, Successes) with Trade Commissioner Service clients and key local contacts

Legacy course code: 00017787

No Current Offerings

Date modified: 2022-07-11