TRIO for Trade Commissioners and Senior Trade Commissioners

Overview

Delivery method

Classroom

Virtual Classroom

Duration

1 day

Audience

Employees

TRIO is an essential tool for all trade commissioners. The goal of this course is to ensure that trade commissioners maximize its use by having a clear understanding of the principles applied in TRIO.

Learning Objectives

Upon completion of this course, participants will be able to:

• understand why the Trade Commissioner Service (TCS) uses TRIO and when to use it
• understand the linkage between the TCS' Key Performance Indicator (KPI) and TRIO
• identify what constitutes information of value, as well as what and how information should be captured in TRIO
• use TRIO to record and track activities (Services, Outcalls, Interactions, Opportunities and referrals, Successes) with Trade Commissioner Service clients and key local contacts

Legacy course code: 00017787