Advanced Training Program for Trade Commissioners

Overview

Delivery method

Classroom

Virtual Classroom

Duration

3.5 days

Audience

Employees

Description

This course, by invitation only, is an integral part of a program which aims to provide trade commissioners the knowledge, strategies, working tools and resources for focused,proactive and strategic, in-depth services to the Canadian business community. It features interactive peer-to-peer learning and reinforces both practical and strategic approaches to the delivery of client service excellence.

Learning Objectives

Upon completion of this course, participants will be able to:

• implement best practices in client service excellence
• deliver on departmental priorities
• use working tools and technology efficiently and strategically

Legacy course code: 00027088