GAC Learning Catalogue

This course is available to other government department employees on a cost-recovery basis. This course will provide Trade Commissioners with a practical understanding of Competitive Commercial Intelligence (CCI) and how, in turn, it can be applied by their clients to gain or improve access to markets for their products or services. CCI is

This course is available to other government department employees on a cost-recovery basis. The course covers the core benefits of the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP), including: market access for goods, cross-border trade in services, government procurement, investment, temporary entry, and inc

This course is intended for employees who are interested in learning more about consular, either as consular backups at mission, emergency responders at Headquarters, or new consular employees. Learning Objectives: Upon completion of this course, p

This course provides advanced knowledge on a variety of consular services as well as other government departments programs delivered by experienced consular staff abroad.

This course provides a detailed knowledge of the consular program abroad, with emphasis on the services.

This course is offered to newly appointed Honorary Consuls or those in need of a refresher course. This course provides detailed knowledge of consular and passport services abroad as well as a general overview of other departmental programmes which t

The training aims to orient newly recruited foreign service officers at the FS-01 level to the policies, processes, and operations of Global Affairs Canada, including in Canada’s missions abroad.

This course is an integral part of the program which aims to provide the knowledge, strategies, working tools and resources for leading teams in the delivery of value-added services to the Canadian business community. It features interYes peer-Lea

This course aims to provide participants with the knowledge, strategies, working tools and resources for the delivery of value-added, proactive and strategic services to the Canadian business community. The course features interactive peer-Learning and reinforces the practical elements of client service excellence.

The course aims to increase the skills and confidence of employees to intervene when witnessing inappropriate behaviours, including those that could lead to harassment and discrimination. This course is intended for all employees who have an interest in equity, diversity and inclusion.

This information session will focus on introducing the concept of cultural diplomacy, and best practices to refer to, for officers who will be responsible for cultural diplomacy at mission.

The purpose of this course is to provide learners with information on how to avoid, detect, and report cyber security incidents while working in an office, teleworking, or traveling, whether at mission or headquarters. It also provides security best practices for using SIGNET- D and M365.