GAC Learning Catalogue

The training aims to orient newly recruited foreign service officers at the FS-01 level to the policies, processes, and operations of Global Affairs Canada, including in Canada’s missions abroad.

This course aims to provide participants with the knowledge, strategies, working tools and resources for the delivery of value-added, proactive and strategic services to the Canadian business community. The course features interactive peer-Learning and reinforces the practical elements of client service excellence.

The course aims to increase the skills and confidence of employees to intervene when witnessing inappropriate behaviours, including those that could lead to harassment and discrimination. This course is intended for all employees who have an interest in equity, diversity and inclusion.

Led by academic experts, the course is designed to provide a foundational understanding of critical minerals and their strategic importance for Canada. Course themes include 1. Definition, Distribution, and Uses of Critical Minerals, 2. Critical Minerals, International Trade, and Economic Security, 3. Social License and Indigenous engagement for Critical Minerals Development, and 4. Geopolitics and Critical Minerals.

This information session will focus on introducing the concept of cultural diplomacy, and best practices to refer to, for officers who will be responsible for cultural diplomacy at mission.

The purpose of this course is to provide learners with information on how to avoid, detect, and report cyber security incidents while working in an office, teleworking, or traveling, whether at mission or headquarters. It also provides security best practices for using SIGNET- D and M365.

Canada’s diplomats must be able to understand the threats and opportunities provided by new technologies and advocate for Canadian interests in cyber, digital, and critical technology debates both bilaterally and multilaterally. The course will teach key concepts of cyber security, digital governance and artificial intelligence policy; an understanding of the various federal government departments’ roles on cyber and critical technology; an overview of the existing and emerging frameworks for global governance of cyber, digital and tech issues, including Framework for Responsible State Behaviour in Cyberspace, Global Digital Compact and the role of regional organizations; an overview of Canada’s work on deterrence, attribution and response to malicious cybersecurity incidents; and guidance for how all officers in the department can better engage in cyber and tech diplomacy and on other related digital issues, mindful of Canada’s policies and priorities.

This course is available to other government department employees on a cost-recovery basis. In this course, participants will learn how to communicate useful, evidence-based messages and ideas.The course will focus on how to use dashboards, reports and and other visual tools to convey descriptive, diagnostic, predictive, and prescriptive insights to decision-makers.

This course, by invitation only, aims to build employee capacity to de-escalate hostile and crisis situations through the teaching and training of specific client-service techniques. Learning Objectives: Upon completion of this course, participants

This course is available to other government department employees on a cost-recovery basis. This course will introduce learners to the art of diplomacy in a global context and discuss how technology and ideologies are impacting diplomatic practices. Topics covered will include various forms of diplomacy, influencing and networking, and prov

This course will further enhance participants’ knowledge of privileges and immunities and how these may apply to employees and accompanying family members when posted overseas, along with the protections afforded to Canadian missions abroad. This course will also provide an opportunity for participants to ask specific questions relating to privileges and immunities arising out of the introductory online course or their personal experiences.

This course introduces the issues at the heart of why so many children are either not in school, or are in school but do not learn, and gives an overview of the ways in which Global Affairs Canada responds to those challenges.