GAC Learning Catalogue

This course, by invitation only, aims to build employee capacity to de-escalate hostile and crisis situations through the teaching and training of specific client-service techniques. Learning Objectives: Upon completion of this course, participants

This course is available to other government department employees on a cost-recovery basis. This course will introduce learners to the art of diplomacy in a global context and discuss how technology and ideologies are impacting diplomatic practices. Topics covered will include various forms of diplomacy, influencing and networking, and prov

This information session will assist employees to become acquainted with the protections they and their dependents are afforded while posted abroad, along with those of Canadian missions abroad.

This course is available to other government department employees on a cost-recovery basis. This course is designed to assist officers understand the importance of effective advocacy initiatives to advance mission priorities related to themes such as: gender equality and women's empowerment, human rights, Indigenous rights, climate action,

This online course is designed to help officers learn key components of effective advocacy and why and when to apply it.

This course will provide participants with an opportunity to understand and apply some of the key concepts of emergency management in the context of a Canadian mission abroad. Participants will be introduced to Emergency Management (EM) theory, the

This course will introduce participants to key concepts and activities in emergency management at Global Affairs Canada.

This course provides specialized training grounded in GAC’s context for staffing selection processes both in Canada and a mission. It presents policy frameworks and key considerations leading to inclusive staffing. It focuses on the sharing of good practices and proven approaches, while providing practical tools.

This course is available to other government department employees on a cost-recovery basis. Participants will strengthen their understanding of the current Canadian policies valuing diversity and advancing inclusion. Individual diversity and inclusion competencies will be assessed as an entry-point to enhance professional performance. New tools will be applied.

This course will help leaders introduce effective strategies and practices to foster inclusion, build commitment and achieve results. It will strengthen leaders’ capacity to understand and work with cultural influences and diversity in order to impro

This course supports Global Affairs Canada staff to better incorporate disability inclusion in their international assistance policy and programming work.

This course covers the hardware, travel documents, accessories, and procedures needed to successfully print and assemble a temporary passport and emergency travel document abroad.