GAC Learning Catalogue

This course will prepare client service agents in dealing with difficult consular cases relating to domestic violence and sexual abuse. Learning Objectives: Upon completion of this course, participants will be able to: • Identify the cycles of domes

In this online course, learners will meet sample clients seeking temporary or permanent resident status in Canada and learn about the process and requirements of the immigration programs. The course consists of four interYes modules with scenarios

In this course, participants will receive an overview of issues and trends in education policy and programming. Learning Objectives: Upon completion of this course, participants will be able to: • Plan and report on the accounts • Monitor results in

This online course is designed to help officers learn key components of effective advocacy and why and when to apply it.

This online course will serve as a guide to report writers and Canadian decision-makers - in both government and the private sector - to make better informed decisions. Learning Objectives: Upon completion of this course, participants will be able t

This training will introduce participants to the new certificates being issued by Citizenship and Immigration Canada from February 1, 2012. Participants will learn how to access an online portal to confirm the information contained in these certifica

This brief presentation will introduce the new booklet and help authenticate the ePassport. Learning Objectives: Upon completion of this course, participants will be able to: • Introduce the changes on page 2 of the electronic passport • Introduce

This online course will provide participants with a general understanding of the impacts and effects of the electronic passport deployment for Passport Canada and its partners. Learning Objectives: Upon completion of this course, participants will b

This course will provide participants with an opportunity to understand and apply some of the key concepts of emergency management in the context of a Canadian mission abroad. Participants will be introduced to Emergency Management (EM) theory, the

This course will introduce participants to key concepts and activities in emergency management at Global Affairs Canada.

This course provides specialized training grounded in GAC’s context for staffing selection processes both in Canada and a mission. It presents policy frameworks and key considerations leading to inclusive staffing. It focuses on the sharing of good practices and proven approaches, while providing practical tools.

This course is available to other government department employees on a cost-recovery basis. Participants will strengthen their understanding of the current Canadian policies valuing diversity and advancing inclusion. Individual diversity and inclusion competencies will be assessed as an entry-point to enhance professional performance. New tools will be applied.