GAC Learning Catalogue

Public opinion research is an important communication instrument for government as it plays a key role in assessing the effectiveness of policies, programs and services. This course is designed to provide employees and managers with the skills necessary to lead public opinion research (POR) projects, whether for internal or external audiences. It is beneficial for both employees and managers involved in planning surveys and focus groups that delve into aspects of "public opinion," such as views, opinions, satisfaction, feelings, ideas, perceptions, judgements, and reactions. This hands-on course covers the essential topics of POR.

This course is available to other government department employees on a cost-recovery basis. This course will introduce the participants to the basic principles of Result-Based Management (RBM), the terminology, tools and methodology used when applying RBM in the department's international assistance programming.

The purpose of this course is to provide learners with information on security roles and responsibilities as well as policies and procedures designed to protect employees, information, and assets. This course helps learners navigate through the Manual of Security Instructions.

The course covers all Readiness Program Manager (RPM) responsibilities and touches on the soft skills required for their role.

This course helps employees being posted abroad for the first time become acquainted with how Canadian missions abroad function.

The session provides an overview of the pension for new public servant employees.

This course is available to other government department employees on a cost-recovery basis. South America is an important region for trade and investment, particularly in the mining sector. This course provides political, trade and development officers with a better understanding of Canada's role in the region. It provides an overview of new realities and key issues. It is also an opportunity to hear the point of view of external experts and representatives of Global Affairs Canada.

This course is an opportunity for leaders to reflect on how they have enhanced their leadership practice and performance through previous experiences relating to equity, diversity and inclusion (EDI). To enhance their own leadership practices, participants will consider inclusive leadership traits; active listening as a facet of intercultural communication; inclusive decision making; and direction and guidance provided by the Government of Canada’s and Global Affairs Canada’s current EDI, Anti-Racism, Accessibility and Indigenous Reconciliation policy frameworks. Participants will briefly consider change management models to define entry points for inclusive leadership.

This course is one of many actions within the Anti-racism strategy that will contribute to institutional culture change to make GAC an equitable and inclusive organization.

This course is available to other government department employees on a cost-recovery basis. The online course provides a high level review of Export Development Canada (EDC)’s key financing and insurance products most popular among the exporting community. This module will provide trade commissioners with an overview of the products that can help EDC and Trade Commissioners Service work strategically to help exporters achieve their business development goals.

This course aims at becoming more aware of how our interpretations and perceptions of reality have an impact in a conflict situation. It offers various strategies to communicate in a constructive manner, as well as, useful resources. Learning Object

The course provides an opportunity for employees to learn about the Fiduciary Risk Evaluation Tool (FRET) and fiduciary risk management for grants and contributions. Learning Objectives: Upon completion of this course, participants will be able to: