GAC Learning Catalogue

This course is an opportunity for new employees to become acquainted with Global Affairs Canada through an interactive trip around the world. Participants will have the opportunity to explore the department’s core responsibilities and discover how their role fits into the broader mandate for Global Affairs Canada.

This course is designed for Department employees who are interested in learning more about the passport services that Global Affairs Canada delivers on behalf of the IRCC Passport Program.

This online course will provide participants with an understanding of their roles and responsibilities in relation to document analysis; and how the Canadian Police Knowledge Network (CPKN) course content will assist them in performing their duties.

This online course will provide participants with an understanding of what facial comparison is, and how to do it; how facial comparison helps them meet the identity authentication objective that the identity belongs to the presenting individual; how to critically compare facial features, and the steps in making their decision; and, photo specifications and altered photos.

This online course will provide participants with an understanding of what identity is and how it is established; applicant proof of identity requirements; identity authentication objectives; what identity authentication is, its importance, and how i

This online course will provide participants with an understanding of the structure of an interview, the requirements and the basis for the interview, the importance of remarking the information obtained, and how interviews relate to identity authent

This online course covers threats known and'unknown applicants pose to the integrity of the passport program, the level of risk and the mitigation strategies. It will also allow participants to apply knowledge and skills acquired throughout their tra

This online course will provide participants with foundational knowledge upon which the Canadian Passport program is built. Learning Objective: Upon completion of this course, participants will be able to: • Understand the foundational knowledge upon

The goal of the course is for participants to review how to apply entitlement policy, counsel clients, and fulfil the requirements associated with passport applications so they remain current about issuing travel documents at missions abroad.

In order to achieve certification, participants must obtain a mark of at least 80% on the final evaluation. The course is based on comprehensive passport policy and procedural information that has been prepared in a modular format and is accessible online.

This online course does not cover the Passport Management Program (PMP) software; it covers passport entitlement policies and procedures only. Learning Objectives: Upon completion of this course, participants will be able to: • Identify passport se

This course is mandatory for employees being posted to missions where a security threat is identified (per Personal Security Threat Missions Training List). Participants are provided with an overview of threats to safety and security in medium/high t